Angus Y

Once your order has been processed and shipped, you'll receive an automated email with your tracking information. Please note that it may take 24–48 hours for the carrier to update their system due...

If your tracking information shows the package as delivered but you haven't received it, we recommend first checking with household members, neighbors, or around your property in case it was left s...

Orders may be canceled if they are still on hold in our warehouse and have not yet been picked up by the courier. To request a cancellation, please contact us as soon as possible during business ho...

That depends on the size you choose. Each mattress size (Twin, Full, Queen, King, etc.) will have slightly different dimensions and weights.If you're looking for the exact measurements or weight of...

Thanks for reaching out! Unfortunately, we’re not able to ship to APO, FPO, or DPO addresses at this time. We truly appreciate your interest, and we're really sorry for any inconvenience this may c...

Right now, we don’t ship directly from the U.S. to Canada or the EU through our official store. But the good news is, many of our products are available on Amazon Canada and across the EU (includin...

Thanks so much for your interest in our products! At the moment, we’re unable to ship directly to Alaska or Hawaii due to the high cost of freight and logistical challenges involved with oversized ...

At this time, we only offer direct shipping within the U.S.A. However, we understand that many customers outside these regions are also interested in our products — and we do have a solution!If you...

All of our items are in ready stock, which means we can process and ship your order within 24 hours — as long as your shipping address is correct and no additional confirmation is required.Once you...

Once your order is placed, we're unable to make changes to the items—this includes adjustments to firmness level, mattress size, model, or quantity. We're also not able to add new items to an exist...