Angus Y

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  • BedStory Mattress Limited Warranty (“Limited Warranty”)

    General InformationWe provides a limited warranty on all our mattresses, which covers defects in materials or workmanship. This warranty offers repair or replacement at our discretion. Please note ...

  • Can I put electric blacket on BedStory Mattresses?

    Yes, you can use an electric blanket on your BedStory mattress — just be sure to follow a few safety guidelines to protect the mattress and ensure comfort:✅ How to Use It Safely:Keep the heat setti...

  • Can I use the BedStory mattresses on a sofa bed?

    BedStory mattresses are generally not suitable for traditional fold-out sofa beds, as most of our models—especially hybrid designs—are too thick and not flexible enough to bend or fold with the sof...

  • Can you replace the fill-in of BedStory pillows?

    That depends on the type of pillow.Some of our pillows are fully sealed and designed as a complete product, meaning the filling isn’t meant to be removed or replaced. Over time, the internal materi...

  • Does BedStory make a double size mattress?

    Yes, we do. Choose our Full Size. The terms “Full” and “Double” both refer to the same mattress size — measuring approximately 54 inches wide by 75 inches long. While "Double" was the more traditio...

  • Do you need to flip the bed?

    Nope — BedStory mattresses are not designed to be flipped. Each mattress is built with multiple layers that are carefully arranged to provide the right balance of comfort and support. The top layer...

  • How often should I replace my mattress?

    It’s commonly recommended to replace your mattress every 8–10 years, but this can vary depending on how often it’s used and how well it’s cared for. At BedStory, our mattresses are thoughtfully des...

  • How should I use my BedStory pillow?

    No matter what sleep position you prefer — whether you're a back, side, or stomach sleeper — your pillow should always be placed under your head and neck, not your shoulders.Proper pillow placement...

  • How do I know if I need a new Pillow?

    Over time, pillows lose their shape and support, which can lead to neck pain, stiffness, or poor sleep quality. Even if your pillow still looks okay on the outside, the inside can collect dust mite...

  • I have specific medical problems. How will your mattresses work for me?

    We understand that having medical concerns — such as chronic pain, joint issues, or mobility limitations — can make choosing the right mattress even more important. While our mattresses are thought...